❓Help Center

“How Can We Help You?”

Q. What payment methods does Chevellii accept?

A. Chevellii accepts major credit and debit cards through Stripe. Available payment methods may vary by location.

Q. How do I reset my Chevellii account password?

A. Click “Forgot Password” on the login page and follow the instructions sent to your email to reset your password.

Q. What is Chevellii’s refund and exchange policy?

A. Chevellii accepts eligible returns within the time frame outlined in our Returns Policy.

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Q. How long does Chevellii shipping take?

A. Orders are typically processed within 2–5 business days. Delivery time depends on your location and carrier.

Q. Why can’t I log into my Chevellii account?

A. Check your email and password if you can't log in. If the problem continues, reset your password or contact support.

Q. What is Chevellii’s return policy?

A. Chevellii accepts eligible returns within the time frame outlined in our Returns Policy.

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