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COMPANY POLICY
Last Update January 1st, 2024.
*Subject to change at any given moment without notice.
Check out the general principles we employ in all of our design assignments. Take a close look at everything, and if there are any queries or issues, please let me know before the project begins so we can discuss any adjustments that might be necessary for your particular project.
TABLE OF CONTENTS :
III. Client Portal, File Delivery, and Project Updates
V. Trademark & Copyright Disclaimer
VI. Brand Names Responsibility
VIII. Limitation of Liability Clause
*PLEASE NOTE: You (the client) are consenting to all of the terms and conditions specified here by purchasing any design service. Before making a purchase, it is your responsibility as the client to carefully read all of our terms and conditions. Check out our POLICY AND FAQs to receive more information.
I. ACCEPTANCE OF TERMS
By accessing or using Chevellii.com, you agree to be bound by these Terms. If you do not agree with any part, you may not access the website or use our services.
I. PAYMENT
All costs are due in full prior to the start of any design project. The initial price will only be respected for unique invoices that are fully paid by you, the client, for requested tasks that are not offered on Chevellii.com. After the money has been received and processed, design work will begin.
II. FONTS & TYPEFACES
Since the visuals are transformed into vector artwork and can no longer be altered, a font used in a logo typically does not require licensing. However, if you wish to use a font in your own artwork for editing reasons, such as on a website or in a print presentation, you'll need to buy a desktop license.
These can typically be found at:
Fontspring
MyFonts or Fonts.com
Type Network
III. RESTRICTIONS
The rights or permission to utilize any of the core concepts, thoughts, or sketches that I present are expressly disclaimed under these terms of service. Chevellii LLC shall retain ownership of all initial development materials, sketches, images, and unused concepts presented and taken into consideration (Chevellii LLC).
I may employ these previously utilized and undeveloped concepts in my creative and client work at any time. When an idea or design that was never used still has a look and feel that is similar to the finished logo, I will recycle it and change the styling so that the final product is sufficiently different to avoid confusion.
I reserve the right to present the completed logo and related designs in my portfolio, as well as in a variety of online galleries, portfolios, showcases, and awards, as well as in printed materials like books and magazines, in the present and in the future, unless otherwise agreed and negotiated.
Associated artwork and designs can include desktop icons, mobile phone and other portable device application icons, business card and stationery design, signage, and commercial print designs.
Any supplementary artwork and designs needed for this project may be utilized by me for both personal and commercial purposes as mentioned. If you choose to tweak, modify, or alter the final logo design, you do so at your own risk.
III. CLIENT PORTAL, FILE DELIVERY, PROJECT UPDATES
All branding services will be managed and delivered through our secure Client Portal. Upon commencement of your project, you will receive login credentials granting you access to your personalized portal. This portal will serve as the central hub for:
I. Accessing project files
All finalized and approved deliverables will be uploaded here for your convenience and download.
II. Tracking project progress
You will be able to view real-time updates on the status of your project including key milestones, review stages, and delivery timelines.
III. Reviewing and providing feedback
Files requiring your review or approval will be shared through the portal. You will receive notifications when action is needed on your part to maintain project momentum.
IV. Communication and updates
Important updates, messages, and workflow notifications will be shared within the portal to keep everything organized and centralized.
PLEASE NOTE : It is your responsibility to regularly check the portal for updates and notifications. Failure to respond in a timely manner to review requests or feedback deadlines may result in delays in project completion.
30 DAY ACCESS : All files will remain accessible via the portal for 30 days after the final project delivery. Please ensure you download and securely store all final assets during this time. After this period, Chevellii is not obligated to retain or archive files.
IV. OWNERSHIP & COPYRIGHT
Chevellii LLC retains ownership of all planning documents, sketches, and graphics, as well as all electronic data utilized to complete the project. Only after the project has been delivered in its entirety will the finished artwork and digital data become your property.
V. TRADEMARK & COPYRIGHT DISCLAIMER
Please note that I do not provide legal services, including trademark or copyright advice. The process of conducting trademark searches, copyright filings, or registering business names is complex, time-consuming, and may incur significant costs. If you intend to register your logo, brand, or any related assets as a trademark or protect them under copyright law, it is solely your responsibility to consult with a qualified legal professional or intellectual property attorney to ensure compliance and protection.
VI. BRAND NAMES RESPONSIBILITY
Before we begin any work, you are fully responsible for ensuring that your business name, product name, or brand name is legally available and free of conflicts. Chevellii LLC is not liable for any issues that arise from trademark conflicts, name disputes, or other legal complications after the project is completed. No refunds will be issued due to naming-related legal issues.
Logo Design Projects
Before starting a logo or visual identity project, please ensure your desired name is legally available for use. Changing the project name mid-process can lead to significant delays, additional costs, and a complete reassessment of the project scope and pricing.
If extensive logo development has already been completed and the name is changed, the project will be requoted and adjusted accordingly to reflect the additional work required.
How to Perform a Trademark & Name Availability Search
To reduce legal risks and avoid costly mid-project changes, we strongly encourage you to conduct the following checks before committing to a brand name:
I. Search the USPTO Trademark Database (U.S. only):
Visit https://www.uspto.gov/trademarks and use the TESS (Trademark Electronic Search System) to check for any registered trademarks that may conflict with your name.
II. Check Business Name Registrations:
Look up your state’s Secretary of State website to search for registered business names and ensure your desired name is not already in use.
III. Search Domain Availability:
Use sites like GoDaddy, Namecheap, or Google Domains to confirm the matching domain name is available.
IV. Social Media Handle Check:
Search platforms like Instagram, Facebook, TikTok, X (Twitter), and LinkedIn to ensure your name (or something close to it) is available and not being used by someone in a similar field.
V. Google Search:
A quick online search can reveal existing brands, products, or controversies associated with the name.
VI. Consider Consulting a Trademark Attorney:
For maximum protection, consult a legal professional who specializes in trademarks to help you assess risk and file your trademark if necessary.
VII. CANCELLATION POLICY
I. Client-Initiated Cancellation
All fees paid for a project are non-refundable if the client chooses to cancel the project for any reason, including but not limited to switching to another service provider.
II. Designer Unavailability or Illness
In the rare event that the assigned designer is unable to complete the project due to illness or unforeseen circumstances, another qualified designer will be assigned to complete the work.
If no initial draft has been delivered and no substitute designer is available, a full refund will be issued.
If a first draft has been delivered and no substitute designer is available, a partial refund may be issued, calculated based on the number of drafts or deliverables provided.
III. Project Termination by Chevellii LLC
Chevellii LLC reserves the right to terminate a project without refund under the following conditions:
Excessive micromanagement beyond what is considered reasonable.
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Disrespectful or unprofessional communication.
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A consistent lack of trust in the designer's process.
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An inability to proceed after a reasonable number of original concepts have been presented.
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Use of threats, hate speech, slurs, or harassment of any kind by the client will result in immediate and permanent termination of the project with no refund.
IV. Force Majeure
Chevellii LLC shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to: acts of God, government actions, terrorism, war, civil unrest, accidents, supply chain disruptions, or other unforeseeable events. In such cases:
The client will be notified of the nature and expected duration of the delay.
Performance will resume promptly once the force majeure condition has ended.
VIII. LIMITATION OF LIABILITY CLAUSE
You acknowledge and agree that Chevellii LLC shall not be held legally liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use of any of our services, products, or content. This includes, but is not limited to, losses or damages resulting from errors, omissions, inaccuracies, delays, changes, or reliance on documents, designs, articles, links, reviews, advertisements, or any other information provided by Chevellii LLC or third parties.
All content, materials, and services are used at your discretion and risk. Chevellii LLC expressly disclaims all liability for any errors or inaccuracies in the content to the fullest extent permitted by applicable law.
We guarantee that all original designs delivered to you are created uniquely for your use and, to the best of our knowledge, do not infringe upon or plagiarize any existing work. We conduct limited due diligence through reverse image searches and checks against the WIPO database to help ensure originality. However, Chevellii LLC does not guarantee that our work is free from potential intellectual property conflicts and disclaims any liability related to disputes over the originality or legality of the delivered work.
You are solely responsible for conducting your own independent investigations and due diligence regarding originality, copyright, or trademark issues. If you have concerns or require a higher level of verification, please raise them before the start of the project.