HOME / LEGAL / TERMS OF SALE
TERMS OF
SALE
Last Update January 1st, 2025.
*Subject to change at any given moment without notice.
Welcome to Chevellii.com ("Site", "we", "our", or "us"). These Terms of Sale (“Terms”) govern the purchase of products and services offered through our website, including but not limited to digital products, physical merchandise, custom branding services, e-flyer design services, Procreate brushes, memberships, and directory listings. By placing an order on our Site, you (“you,” “customer,” or “client”) agree to be bound by these Terms. Please read them carefully before making a purchase.
TABLE OF CONTENTS :
VI. Digital Products & Services
X. Subscriptions & Memberships
XII. Intellectual Property & Usage
V. Client Portal, File Delivery, and Project Updates
VII. Intellectual Property & Usage
IX. Termination & Cancellation
XI. Fonts & Typefaces
XI. No Contact Policy
Trandmark & Copyrights
XII. Brand Name Responsibility
Restrictions
NDA
XIII. Limitation of Liability
PLEASE NOTE: By purchasing any product or design service, you (the client) agree to all of the terms and conditions outlined here. It is your responsibility to read and understand these terms before making a purchase. Please visit our [Legal Center and FAQ Center] for additional information.
I. ACCEPTANCE OF TERMS
By accessing or using Chevellii.com, you agree to be bound by these Terms. If you do not agree with any part, you may not access the website or use our services.
II. ELIGIBILITY
To make a purchase on Chevellii.com, you must be at least 18 years old or have the involvement and consent of a parent or legal guardian.
III. PRODUCTS & SERVICES
We offer a variety of:
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Digital goods (e.g., e-flyers, Procreate brushes, downloadable content)
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Physical products (e.g., merch, apparel, mugs, stickers)
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Creative services (e.g., branding packages)
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Memberships (e.g., directory access, exclusive content)
Descriptions of products and services are subject to change without notice. We make reasonable efforts to display accurate information, but we do not guarantee that product descriptions, pricing, availability, or other content on the Site is error-free.
VI. ORDERING & PAYMENT
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.
Payment must be made in full at the time of purchase via the payment methods offered at checkout. By submitting an order, you represent and warrant that the payment information provided is valid and accurate, and you are authorized to use the selected payment method.
V. PRICING & TAXES
All prices are listed in USD. Prices are subject to change at any time without prior notice. Applicable sales tax may be added at checkout based on your location and local tax laws.
VI. DIGITAL PRODUCTS & SERVICES
All digital products, including downloadable files and custom services (e.g., e-flyers, branding deliverables, brush sets), are non-refundable once delivered unless otherwise stated. You are granted a non-exclusive, non-transferable license for personal or commercial use as described in the Digital Product License.
Delivery of digital products is typically via a download link or email after purchase. If you do not receive your product within the expected timeframe, please contact us via our [customer service form].
VII. PHYSICAL PRODUCTS
For physical goods:
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Shipping: We ship to select regions. Processing and delivery times may vary and are listed at checkout.
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Shipping Delays: We are not responsible for delays due to carriers, customs, weather, or incorrect address information.
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Damage: If your item arrives damaged, please contact us within 5 days of delivery with photographic proof.
Refer to our [Shipping Policy] for more details.
VIII. RETURNS & EXCHANGES
Digital Products & Services: No returns or refunds unless otherwise explicitly stated.
Physical Products: Returns and exchanges are only accepted for defective or damaged items. Requests must be made within 5 days of receipt. Buyer is responsible for return shipping unless the product was damaged or incorrect.
For full terms, see our [Refund & Exchange Policy].
XI. AFFILIATE POLICY
From time to time, our website may contain links to third-party products or services through affiliate relationships. This means we may earn a commission if you click on or make a purchase through these links. Please note the following:
I. Third-Party Disclaimer
All affiliate products and services promoted or linked to on our website are offered by independent third-party providers. We do not own, operate, or control these third parties, and therefore we make no guarantees, representations, or warranties about the accuracy, quality, safety, or suitability of their offerings.
II. No Endorsement Implied
Any affiliate links provided are for convenience and informational purposes only. The inclusion of any link does not imply our endorsement, sponsorship, or approval of the third party, nor of the information, content, products, or services they provide.
III. Affiliate Earnings
We may receive financial compensation in the form of commissions for purchases made through affiliate links. However, the price you pay for any product or service remains the same regardless of whether you purchase through an affiliate link or directly from the third party.
IV. Due Diligence
It is your responsibility to conduct your own due diligence before purchasing any product or service from a third party linked to or mentioned on our site. We encourage you to review the third party’s own terms, privacy policies, and customer service practices.
V. No Liability
We are not responsible for any claims, damages, losses, liabilities, errors, or issues that may arise in connection with your use of or reliance on any third-party products, services, or content. All transactions and interactions with third-party providers are strictly between you and the third party.
VI. Changes and Updates
This Affiliate Policy is subject to change at any time without notice. It is your responsibility to review this section periodically for updates. Your continued use of the website constitutes your acceptance of any modifications.
X. SUBSCRIPTIONS & MEMBERSHIPS
By purchasing a membership, you agree to recurring billing on a monthly basis unless canceled prior to the renewal date.
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Access is limited to the duration of your active subscription.
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No partial refunds are issued for cancellations before the billing cycle ends.
See our [Membership Terms & Community Guidelines] for details.
XI. USER RESPONSIBILITY
You agree not to:
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Share, resell, or redistribute any purchased digital products without explicit permission or proper licensing.
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Copy, modify, or create derivative works of our content beyond the scope of the license granted.
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Abuse or misuse access to any services, including the member directory or branding packages.
XII. INTELLECTUAL PROPERTY & USAGE
All content, products, and materials offered on this Site are the intellectual property of Chevellii or its content providers. Unauthorized use is strictly prohibited.
See our [Digital Product License] and [Copyright & DMCA Takedown Policy] for more. retains ownership of all original design files (working files, templates, Procreate brush source files) unless otherwise agreed upon in writing.
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You are granted a non-exclusive, non-transferable license to use the final delivered designs for your own business purposes.
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You may not resell, redistribute, or modify any digital product or service work for commercial resale unless a commercial license has been purchased.
XIII. DISCLAIMERS
All products and services are provided “as is” without warranties of any kind. We are not liable for:
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Outcomes resulting from the use of digital downloads or branding tools.
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Business results or client gains from use of our services or tools.
See our full [Disclaimer] for more.
VI. REVISIONS & APPROVAL
You are entitled to [1–2] rounds of revisions as stated per service listing. Additional revisions will incur extra fees.
Once final approval is given or files are delivered, any further changes are considered a new project.
VIII. TURNAROUND TIMES
Estimated delivery timelines are listed per product/service. These are subject to change depending on client response time, project complexity, or volume of orders.
XI. TERMINATION & CANCELLATION
I. Client-Initiated Cancellation
All fees paid for a project are non-refundable if the client chooses to cancel the project for any reason, including but not limited to switching to another service provider.
II. Designer Unavailability or Illness
In the rare event that the assigned designer is unable to complete the project due to illness or unforeseen circumstances, Chevellii will assign another qualified designer to complete the work without delay.
If no suitable substitute is available, the client will receive a full refund for the incomplete portion of the project.
III. Project Termination by Chevellii LLC
Chevellii LLC reserves the right to terminate a project without refund under the following conditions:
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Excessive micromanagement beyond what is considered reasonable.
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Disrespectful or unprofessional communication.
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A consistent lack of trust in the designer's process.
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An inability to proceed after a reasonable number of original concepts have been presented.
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The use of threats, hate speech, slurs, or harassment of any kind by the client will result in the immediate and permanent termination of the project, with no refund.
IV. Force Majeure
Chevellii LLC shall not be held liable for any failure or delay in performance due to circumstances beyond its reasonable control, including but not limited to: acts of God, government actions, terrorism, war, civil unrest, accidents, supply chain disruptions, or other unforeseeable events. In such cases:
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The client will be notified of the nature and expected duration of the delay.
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Performance will resume promptly once the force majeure condition has ended.
X. PORTFOLIO RIGHTS
Chevellii LLC reserves the right to display completed work, including designs, branding assets, and project-related materials, in its portfolio, website, and other marketing channels (including social media, print, and digital advertisements) for promotional purposes. This includes, but is not limited to, visual mockups, case studies, and behind-the-scenes content.
If the client wishes to restrict such use, this must be explicitly stated and agreed upon in writing before the project begins. In such cases, a non-disclosure agreement (NDA) or a specific clause will be mutually signed to override this standard provision.
XII. FONTS & TYPEFACES
Unless otherwise stated, fonts used in logo designs and visual brand assets provided by Chevellii are transformed into vector artwork. As a result, these fonts are no longer editable and do not require a license for use in their final, non-editable form. This means you are not obligated to purchase a license for any font used in your final logo or brand assets, as long as the font remains flattened and uneditable in all distributed formats.
I. Editable Use and Licensing Responsibility
If you plan to use the same font(s) in editable or live formats — such as for marketing materials, websites, print collateral, or digital campaigns — you are responsible for obtaining the appropriate license for your intended use. Common types of licenses include:
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Desktop license (for print design)
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Web license (for use on websites)
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Commercial/Extended license (for packaging, broadcast, or large-scale use)
Licenses can typically be obtained from reputable distributors such as:
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Fontspring
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MyFonts or Fonts.com
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Type Network
Chevellii does not sell, transfer, or provide licenses for third-party fonts. It is solely the client’s responsibility to ensure all proper licensing is in place. We are not liable for any legal, copyright, or licensing issues resulting from the unauthorized use of typefaces.
II. Custom Chevellii Fonts & Typefaces
If your project includes custom fonts or typefaces personally created by Chevellii, the rights to use those fonts are non-transferable and restricted to the project scope unless otherwise agreed upon in writing. These custom-designed fonts are:
Exclusive to your brand’s visual identity package unless licensed otherwise
Delivered as flattened vector artwork unless you have purchased a separate editable font file license
Not to be modified, redistributed, or resold in any form without explicit written permission from Chevellii
If you are interested in licensing the custom font for broader editable use, please contact Chevellii for licensing options and terms.
Need Font Info?
If you’d like to confirm whether a specific font in your project requires a license or request the name of a font used, feel free to contact Chevellii directly.
XI. CONFIDENTIALITY
Both parties agree to keep confidential any sensitive information exchanged during the project. This includes business data, marketing plans, client lists, or proprietary content.
XII. NO CONTACT POLICY
At Chevellii, we take pride in delivering high-quality design and branding services with full transparency. In order to maintain efficient workflows and protect our business boundaries, we enforce the following post-project communication policy:
Scope of Policy
This policy applies to all custom design services, including but not limited to:
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Branding packages
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E-flyer design
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Website branding elements
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Digital marketing collateral
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Any deliverable-based service sold through Chevellii.com
21-Day Communication Window
Once a project is marked complete and all final files have been delivered, the client will have a 21-day window to request:
Minor adjustments (if included in the service)
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Ask follow-up questions related to the completed project
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Address any concerns directly related to the deliverables
After 21 calendar days from the date of project completion:
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All communication related to the completed project will be considered closed.
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Any further assistance, adjustments, or edits will require a new service order or maintenance package, if available.
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Chevellii reserves the right to decline unpaid revision or support requests outside of this timeframe.
Project Completion Definition
A project is considered complete when:
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The client has received all final deliverables via email or download link
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No pending revisions remain (or the revision period has expired)
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An official completion notice or final message has been sent by Chevellii
Legal Limitation
By purchasing any service through Chevellii.com, the client agrees to this 21-day post-completion policy and understands that:
Chevellii is not legally obligated to provide ongoing support or file maintenance after the communication window expires.
It is the client’s responsibility to download and securely store all project files upon delivery.
Chevellii will not be liable for any lost files, branding misuse, or miscommunication arising after the 21-day window.
PLEASE NOTE: For clients needing extended support, file recovery, or design maintenance after 21 days, Chevellii offers continued service packages upon request, billed separately.
XII. TRADEMARK & COPYRIGHT DISCLAIMER
PLEASE NOTE : I do not provide legal services, including trademark or copyright advice. The process of conducting trademark searches, copyright filings, or registering business names is complex, time-consuming, and may incur significant costs. If you intend to register your logo, brand, or any related assets as a trademark or protect them under copyright law, it is solely your responsibility to consult with a qualified legal professional or intellectual property attorney to ensure compliance and protection.
XIII. BRAND NAME RESPONSIBILITY
Before we begin any work, you are fully responsible for ensuring that your business name, product name, or brand name is legally available and free of conflicts. Chevellii LLC is not liable for any issues that arise from trademark conflicts, name disputes, or other legal complications after the project is completed. No refunds will be issued due to naming-related legal issues.
Logo Design Projects
Before starting a logo or visual identity project, please ensure your desired name is legally available for use. Changing the project name mid-process can lead to significant delays, additional costs, and a complete reassessment of the project scope and pricing.
If extensive logo development has already been completed and the name is changed, the project will be requoted and adjusted accordingly to reflect the additional work required.
How to Perform a Trademark & Name Availability Search
To reduce legal risks and avoid costly mid-project changes, we strongly encourage you to conduct the following checks before committing to a brand name:
I. Search the USPTO Trademark Database (U.S. only):
Visit https://www.uspto.gov/trademarks and use the TESS (Trademark Electronic Search System) to check for any registered trademarks that may conflict with your name.
II. Check Business Name Registrations:
Look up your state’s Secretary of State website to search for registered business names and ensure your desired name is not already in use.
III. Search Domain Availability:
Use sites like GoDaddy, Namecheap, or Google Domains to confirm the matching domain name is available.
IV. Social Media Handle Check:
Search platforms like Instagram, Facebook, TikTok, X (Twitter), and LinkedIn to ensure your name (or something close to it) is available and not being used by someone in a similar field.
V. Google Search:
A quick online search can reveal existing brands, products, or controversies associated with the name.
VI. Consider Consulting a Trademark Attorney:
For maximum protection, consult a legal professional who specializes in trademarks to help you assess risk and file your trademark if necessary.
XIII. LIMITATION OF LIABILITY CLAUSE
You acknowledge and agree that Chevellii LLC shall not be held legally liable for any direct, indirect, incidental, consequential, or special damages arising out of or related to the use of any of our services, products, or content. This includes, but is not limited to, losses or damages resulting from errors, omissions, inaccuracies, delays, changes, or reliance on documents, designs, articles, links, reviews, advertisements, or any other information provided by Chevellii LLC or third parties.
All content, materials, and services are used at your discretion and risk. Chevellii LLC expressly disclaims all liability for any errors or inaccuracies in the content to the fullest extent permitted by applicable law.
We guarantee that all original designs delivered to you are created uniquely for your use and, to the best of our knowledge, do not infringe upon or plagiarize any existing work. We conduct limited due diligence through reverse image searches and checks against the WIPO database to help ensure originality. However, Chevellii LLC does not guarantee that our work is free from potential intellectual property conflicts and disclaims any liability related to disputes over the originality or legality of the delivered work.
You are solely responsible for conducting your own independent investigations and due diligence regarding originality, copyright, or trademark issues. If you have concerns or require a higher level of verification, please raise them before the start of the project.
XII. RESTRICTIONS
The rights or permission to utilize any of the core concepts, thoughts, or sketches that I present are expressly disclaimed under these terms of service. Chevellii LLC shall retain ownership of all initial development materials, sketches, images, and unused concepts presented and taken into consideration (Chevellii LLC).
I may employ these previously utilized and undeveloped concepts in my creative and client work at any time. When an idea or design that was never used still has a look and feel that is similar to the finished logo, I will recycle it and change the styling so that the final product is sufficiently different to avoid confusion.
I reserve the right to present the completed logo and related designs in my portfolio, as well as in a variety of online galleries, portfolios, showcases, and awards, as well as in printed materials like books and magazines, in the present and in the future, unless otherwise agreed and negotiated.
Associated artwork and designs can include desktop icons, mobile phone and other portable device application icons, business card and stationery design, signage, and commercial print designs.
Any supplementary artwork and designs needed for this project may be utilized by me for both personal and commercial purposes as mentioned. If you choose to tweak, modify, or alter the final logo design, you do so at your own risk.
XII. CONTACT US
If you have questions or concerns regarding these Terms and Conditions, please contact us.